Call Center
Absolute Call Core call center pricing is both competitive and flexible. We can accept campaigns on an hourly rate, a blended pay-for-performance and base rate, or, in certain circumstances, on a pure pay-for-performance basis. Let our experience and talent help you reach your goals.
Inbound Call Center
- 1. Customer Service/Support
- 2. Billing and Account Enquiries
- 3. Order Taking and Telesales
- 4. Schedule Appointments and Bookings
- 5. Level 1 & 2 Technical Support
- 6. Help Desk Services
- 7. Sales inquiries
- 8. Travel bookings & Reservations
- 9. Customer Retention
- 10. Conference & Event Registrations
- 11. Directory Assistance
- 12. Level 1 & 2 Technical Support
- 13. Billing and Account Enquiries
- 14. 1-800 and 1-300 Toll Free Services
- 15. Call Overflow & After hours
- 16. Product Registrations
- 17. After Sales Support
Outbound Call Center
- 1. Telesales & Lead Generation
- 2. Telemarketing
- 3. Appointment Setting
- 4. Up Selling / Cross Sell
- 5. Customer callbacks
- 6. Market Research & Surveys
- 7. Post sales Follow-Up & Welcome calls
- 8. Product Promotion
- 9. Data Verification / Validation
- 10. Fundraising
- 11. E-mail and Live Chat support
- 12. Account Management
- 13. Customer loyalty & Win back calls
- 14. Customer Satisfaction Surveys
- 15. Customer loyalty & Win-back calls
- 16. Sale & Payment verifications